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  • yav0r
    replied
    Not a problem mate, sorry it took me so long to sort it out, I have been overwhelmed lately.

    Its good when it ends good

    Leave a comment:


  • dutchy
    replied
    Good morning Yan,

    yes it sounds ****ed, and it is. Learned a lesson the hard way. as far as I can see everything is working fine now.
    What I don't understand, is that I thought I removed every folder before re-installing wp.
    Anyway, it works now, and I want to thank you for that!! I'll be more carefull in the future.
    Take care Yan, and thanks once again!!!!

    Dutchy

    Leave a comment:


  • yav0r
    replied
    I know this is going to sound ******ed but it is always the small things.

    When you uninstalled the old wordpress, because the permissions were changed by that plugin the wp-content folder was not deleted.

    Than you installed your new wordpress installation but the folder was there already and could not be overwritten so actually the same thing happened in the terms of results

    I have purged your domain folder and wordpress installations and you can finally install your wordpress site anew.

    Should work like a charm.

    Leave a comment:


  • doneritehosting
    replied
    me too clivejo, I'm curious.

    Leave a comment:


  • clivejo
    replied
    ** clivejo paces the floor, waiting impatiently for the results of the delicate operation to piece together the parts of dutchy's website with the broken heart **

    Leave a comment:


  • dutchy
    replied
    Originally posted by yav0r View Post
    Hey Dutchy I just saw this, sorry.

    Do I have your permission to do some havoc in there?
    I see its fresh new so nothing uploaded from your end yet ?

    If so I would like to go ahead and take a look probably reinstall it so I can reproduce the error if I can.

    PM me or just answer here.

    No problem Yan,

    Yes, I did re-install wordpress, deleted all cookies and cache in my browsers,
    but I still get 404 errors. Tried at work, home, friends, no luck.

    If you want to take a look, yes please!

    Maybe I overlooked something?


    Thanks,

    Dutchy

    Leave a comment:


  • yav0r
    replied
    Hey Dutchy I just saw this, sorry.

    Do I have your permission to do some havoc in there?
    I see its fresh new so nothing uploaded from your end yet ?

    If so I would like to go ahead and take a look probably reinstall it so I can reproduce the error if I can.

    PM me or just answer here.

    Leave a comment:


  • dutchy
    replied
    Good evening Yan,

    I did a fresh install of wordpress, theme, and reseller plugin. But I keep getting 404 errors on the links.
    No other plugin is installed yet, outgoing connections are not active. Reconnecting doesn't help either.

    What did I do wrong this time?

    Regards,

    Dutchy

    Leave a comment:


  • dutchy
    replied
    Okay Yan,

    thanks for the info! I didn't realize that. No problem. will start from scratch!!!

    Regards,

    Dutchy

    Leave a comment:


  • yav0r
    replied
    Hello,

    The plugin Better WP Security has messed everything up... and frankly you have messed up everything via the Plugin. Folders and files important files such as the .htaccess file and the wp-config.php file were not writable to when you updated the plugin of resellerspanel it could not write all the files it needed that is why you are now missing files. Files such as the order form page as well as any others.

    There is no way of repairing this but starting from scratch. I would not advise you to use Better WP security anymore as clearly you are not aware what it does or how to manage it. You should better install WordFence its more simple to use and does the same job basically.

    If you have any custom pages I would advise you to save the content first before deleting everything.

    This is not a case of plugin incompatibility but a case of plugin settings which users use without having an idea what will happen when they activate such settings.

    Best Regards,
    Yan Ashton

    Leave a comment:


  • dutchy
    replied
    Originally posted by yav0r View Post
    Check the ticket again Duchy you haven't provided me any details...
    Hello Yan,

    I did provide all the info. admin name, password, and url. No problem, I will send it again.

    Many thanks Yan,

    Dutchy

    Leave a comment:


  • yav0r
    replied
    Check the ticket again Duchy you haven't provided me any details...

    Leave a comment:


  • dutchy
    replied
    Originally posted by yav0r View Post
    All of you who are having troubles with your RSP plugin and theme, please open a support ticket and ask for Yan Ashton to specifically review your case, include your wordpress login URL's and admin username/pass.

    I would rather have it in a ticket than on a PM for security reasons.


    I will debug the problems with our devs to see whats going on.

    Good morning Yan,

    can you please take a look at ticket: 1321068?

    The links on the order form don't work, images don't show up, and I'm getting only 404 errors.

    Thanks,

    Dutchy

    Leave a comment:


  • doneritehosting
    replied
    Originally posted by yav0r View Post
    All of you who are having troubles with your RSP plugin and theme, please open a support ticket and ask for Yan Ashton to specifically review your case, include your wordpress login URL's and admin username/pass.

    I would rather have it in a ticket than on a PM for security reasons.


    I will debug the problems with our devs to see whats going on.
    Ok Yan, I'm game, just make sure I can roll back to 1.30

    Already had a ticket open, Ticket 1319139: Wordpress plugin 1.4.0 update, have requested this ticket referred to you and my present configuration is 1.3.0 awaiting you to upgrade it to 1.4.0 yourself. Every plugin causing me problems is active.

    Leave a comment:


  • yav0r
    replied
    All of you who are having troubles with your RSP plugin and theme, please open a support ticket and ask for Yan Ashton to specifically review your case, include your wordpress login URL's and admin username/pass.

    I would rather have it in a ticket than on a PM for security reasons.


    I will debug the problems with our devs to see whats going on.

    Leave a comment:

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