Adding "www." prefix in reseller website domain name

[krishnakumar_ka]

Hi, I have added "www." prefix in the domain name. Two things happened 1. 500 internal server error is showing and 2. The contact email id became "sales@www.exampledomain.com". Can we rectify it and change the email id to "sales@exampledomain.com"?

[wjleong]

in resellers default web store only accept domain name without subdomain www, just remove the subdomain then will be fine.

This issue has been discussed so much times, but...

[krishnakumar_ka]

in resellers default web store only accept domain name without subdomain www, just remove the subdomain then will be fine.

This issue has been discussed so much times, but...

Hi, thanks for the reply. I have searched "www." on search box but could not find any thread. Will do it

[Tom Alexander]

Hello.

Our Developers are currently working on the option to enable the choice for the Reseller Stores - with or without the www. prefix.

The feature will be introduced as soon as possible.

Best Regards,
Tom.

[doneritehosting]

+1 Tom, Thanks for the info

[wjleong]

Glad to hear that, Tom.