Just wondering, is it still important for us to tell our customers to mention our ID No. when calling our support because I don't see that phrase being mentioned anymore in the newest RSP template.
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Is ID in contact form still important
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Originally posted by Milen View Postwjleong is right the ID number is still important when contacting support. drummerboy, please, tell us on which template exactly is it missing, so that we can correct the omission.
But it is on the contact us page.
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Originally posted by fayax View PostHe meant the phrase "Please tell our representative who's on the other end of the line our ID" is not being used on the newer templates homepage. Instead it shows just the ID.
But it is on the contact us page.
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