trying purchase private ssl certificate but error

[mjbl]

Hi, i was trying to purchase a private ssl certificate for our website but each time i try i keep getting this error



ERR: Could not create Certificate Signing Request (CSR)



Is there a problem with the server or am i going to have ring to have this purchased and installed? i do have a free one installed does this have to be taken out before the request can continue? any help would be much appreciated.



Thanks in advance

Hi, i was trying to purchase a private ssl certificate for our website but each time i try i keep getting this error



ERR: Could not create Certificate Signing Request (CSR)



Is there a problem with the server or am i going to have ring to have this purchased and installed? i do have a free one installed does this have to be taken out before the request can continue? any help would be much appreciated.



Thanks in advance

[yav0r]

Hello,

Please do not use the forum for troubleshooting.
if you have a problem ordering a SSL certificate all you have to do is open a support ticket from your account and our support staff will gladly assist you in your purchase.