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Recent reseller checks problems
Recently, our support team has reported a very high number of resellers who are having problems with their checks. To be more specific, a lot of our free hosting resellers put their company in the “Company” field in the reseller details section, even if this company is purely fictional and not a registered business entity.
Our system is designed in such a way that when someone puts something into the “Company” field, all the checks are issued to this company. And if this company is indeed fictional, the bank will refuse to honor and cash the check. We have created a special reseller tooltip in the Reseller Control Panel, and added several instructional videos on the reseller sign-up page in order to prevent this. A note has been added to the reseller login page, too.
In a few words, if you don’t have a real, registered company, leave the company field blank to avoid any possible problems. Also, don’t forget to make sure that all information in the Reseller Details section is accurate.
This issue concerns only those who have selected the Check Payment method for their reseller commissions. So far, there are no reported problems with PayPal and Bank Wire payments.
Our system is designed in such a way that when someone puts something into the “Company” field, all the checks are issued to this company. And if this company is indeed fictional, the bank will refuse to honor and cash the check. We have created a special reseller tooltip in the Reseller Control Panel, and added several instructional videos on the reseller sign-up page in order to prevent this. A note has been added to the reseller login page, too.
In a few words, if you don’t have a real, registered company, leave the company field blank to avoid any possible problems. Also, don’t forget to make sure that all information in the Reseller Details section is accurate.
This issue concerns only those who have selected the Check Payment method for their reseller commissions. So far, there are no reported problems with PayPal and Bank Wire payments.