*UPDATE*: Server back up and running.
We are writing to give you some information on the service interruptions some of you may have experienced lately. For the past 17 hours, our Australian server - sc300.com as well as the virtual server virtuaau, has been undergoing an urgent maintenance due to a major outage of an important international backbone.
The main reason for the extensive downtime is an incidental problem with the server RAID configuration, which is now being sorted out.
We would like to assure you that our administrators are working round the clock to resolve the issue and get the server back online as soon as possible.
We are in constant communication with the Data Center staff and they are also working on getting the problem rectified. We are unable to provide a time frame yet but as soon as we have further information about this issue we will update you.
We apologize for any inconvenience caused by this totally unpredictable event, and the disruption of service to our customers accounts on this server. Thank you for your understanding regarding this matter.
We are writing to give you some information on the service interruptions some of you may have experienced lately. For the past 17 hours, our Australian server - sc300.com as well as the virtual server virtuaau, has been undergoing an urgent maintenance due to a major outage of an important international backbone.
The main reason for the extensive downtime is an incidental problem with the server RAID configuration, which is now being sorted out.
We would like to assure you that our administrators are working round the clock to resolve the issue and get the server back online as soon as possible.
We are in constant communication with the Data Center staff and they are also working on getting the problem rectified. We are unable to provide a time frame yet but as soon as we have further information about this issue we will update you.
We apologize for any inconvenience caused by this totally unpredictable event, and the disruption of service to our customers accounts on this server. Thank you for your understanding regarding this matter.
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