Dear Customers,
Our Technical Department would like to inform you and your customers on SupCenter 102 that, due to a major hardware failure of the server, an urgent data transfer maintenance needs to be carried out within the next few hours.
As you have probably noticed, due to an unknown problem with the server’s motherboard, the machine has been suffering occasional timeouts for the last few hours. Our technical team will resolute the problem shortly. However, as our purpose has always been to ensure highest quality web hosting services and technical support, we shall comply with our policy in such cases and take immediate corrective actions. The decision of our Technical Department is to transfer all users’ account data to a new machine, which will not simply take over the operational responsibility for all their web hosting services, but will also guarantee optimal level of working performance and reliability due to the better hardware parameters of the server itself.
During the procedure all the data, that is to be transferred to the new server, will remain absolutely undamaged. All account login details of the users will also remain unchanged. We would like to offer an apology for any inconvenience you or your customers might encounter during the downtime.