Hey everyone,
I am new here, first I would like to thank the entire rsp staff and everyone on this forum who has helped me along the way.
I wanted to know if I am the only one with this problem. I am assuming not because after viewing other customized sites I noticed the same problems on the order form.
Scenerio, you work countless hours customizing your site. After you use iframe for the order form, you test it. And you realize when required fields are missing it loads a new blank page with the error message. This is a real bummer.
Here is the culprit, if you view the source codes of duo...ers.com/ order page you will see this line:
// remote order forms
if (top.location != self.location) {
document.orderForm.target = '_blank';
}
// end: remote order forms
document.orderForm.target = '_blank' tells it to open new blank page.
Wouldn't it be better for this line to be:
// remote order forms
if (top.location != self.location) {
document.orderForm.target = '_self';
}
// end: remote order forms
If it is document.orderForm.target = '_self' it will load into the iframe. Keeping intact your logos and customized layout. It it will be more fluid and consistent.
Unfortunately I cannot change this line for this file located on duo***ers. So even if you are told you can customize the order form. Reality is you cannot, missing required fields will always be passed to duo**ers thus open a new blank window. It makes no sense to me to open a new blank window for this page. It makes more sense to load into the same page (since iframes are used). Am I the only one with this situation? ?
I hope this will be considered and changed from rsp. So our long hours of customizing are not wasted. This alone maybe reasons for "shopping cart" abandonment. In the long run it will be a win win situation for rsp and us resellers.
Just wanted to know what others thought about this.
I am new here, first I would like to thank the entire rsp staff and everyone on this forum who has helped me along the way.
I wanted to know if I am the only one with this problem. I am assuming not because after viewing other customized sites I noticed the same problems on the order form.
Scenerio, you work countless hours customizing your site. After you use iframe for the order form, you test it. And you realize when required fields are missing it loads a new blank page with the error message. This is a real bummer.
Here is the culprit, if you view the source codes of duo...ers.com/ order page you will see this line:
// remote order forms
if (top.location != self.location) {
document.orderForm.target = '_blank';
}
// end: remote order forms
document.orderForm.target = '_blank' tells it to open new blank page.
Wouldn't it be better for this line to be:
// remote order forms
if (top.location != self.location) {
document.orderForm.target = '_self';
}
// end: remote order forms
If it is document.orderForm.target = '_self' it will load into the iframe. Keeping intact your logos and customized layout. It it will be more fluid and consistent.
Unfortunately I cannot change this line for this file located on duo***ers. So even if you are told you can customize the order form. Reality is you cannot, missing required fields will always be passed to duo**ers thus open a new blank window. It makes no sense to me to open a new blank window for this page. It makes more sense to load into the same page (since iframes are used). Am I the only one with this situation? ?
I hope this will be considered and changed from rsp. So our long hours of customizing are not wasted. This alone maybe reasons for "shopping cart" abandonment. In the long run it will be a win win situation for rsp and us resellers.
Just wanted to know what others thought about this.
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