Hello,
Let me strongly criticize the fact that support staff gives out the RSP website address in client support tickets. I rarely look into client’s tickets and now I found this happening for the second time. How often does it happen?
My concerns are
1) that my identity as a reseller is uncovered
2) that the client can sign up for dedicated servers without me getting commission for it.
I call for a clear policy change on this matter.
Best regards
maxa
Let me strongly criticize the fact that support staff gives out the RSP website address in client support tickets. I rarely look into client’s tickets and now I found this happening for the second time. How often does it happen?
My concerns are
1) that my identity as a reseller is uncovered
2) that the client can sign up for dedicated servers without me getting commission for it.
I call for a clear policy change on this matter.
Best regards
maxa
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