Charge a monthly fee not an annual fee

[Programmer]

Yeah, RP should have had this in place long ago. This is advice to hold in there for the time being (and I just had a great brainwave for a new service to provide my clients - PLEASE HURRY RP). You're right, let's constantly hound them for this feature.

We all have different budgets but never no budget. If somebody does not have at least one hosting account for themselves and a reseller domain, they may not do too good. Share a little of that space.

I agree with you and my suggestions are redundant throughout the forums. Though, how many entities actually want a web presence for less than a year and consider paid hosting? If customers are skeptical that the company might not be around in less than a year, it's important to find out why (maybe it's an ugly logo) and supply them with your portfolio of client sites or a media package. RP takes over any reseller domains and clients if the reseller disappears.

First hand I know, moving an entire website with code and database to a new server is not fun. If you came to me wanting 6 months hosting, you would walk away with 12 months hosting and valuable advice which you probably never considered.

I really want this monthly billing now!
~ Aaron

[Guest]

Guys,

You gotta have patience, keep in mind their (RP) doing all this for you for free. Us members that have been with ResellersPanel for years now have been waiting for this feature but we waited this long we can wait longer.

Regards,

[Guest]

keep in mind their (RP) doing all this for you for free.

That is a common misconception that I used to adopt until recently.

You see, RSP is doing nothing for free nor are they giving away anything for free except for RSP reseller membership signups.

RSP is, in a sense, a partner who provides the backend to us, the other partner (who provides the marketing and some sales support) (some of us even offer our own tech support among other things). No one is giving or getting anything free here. Both ends are in it to make a profit. Sure, I can sign up as an RSP reseller membership with no immediate out-of-pocket expense, but that is all that's technically free here, the membership. RSP benefits from the new developments it provides on the backend just as much as we, the resellers, do. If RSP was truly giving anything away for free as you imply and think, they would have been out of business years ago. They give away free membership signup only because it benefits them (because it benefits us).

Nothing here is free, man. It only appears that way on the surface.

[Guest]

Then go to a different reseller and pay for your membership there. Why are you still here then? I'm here cause it's free and I'm making good money doing this. Maybe we should get RSP to start charging for memberships, then that way they can work faster just to please people like you. But frankly I'd rather it be free and they take just a little longer to roll things like this out.

[Guest]

Then go to a different reseller and pay for your membership there. Why are you still here then? I'm here cause it's free and I'm making good money doing this. Maybe we should get RSP to start charging for memberships, then that way they can work faster just to please people like you. But frankly I'd rather it be free and they take just a little longer to roll things like this out.

Yawn.

Ok, you win. If that makes you feel better But please do settle down for your own good. No use getting a stroke or a coronary over such minor things, man. Life's too short to be grumpy and uptight like that.

But anyhow, I will be leaving if things don't shape up a bit with necessities like monthly billing. But I have to wait to see if things will shape up first, then I have to find the right host that offers PL support. I don't make hasty decisions.

Also, because then I will have to offer my own billing and 100% sales support leaving much less time for marketing.

Oh well, time will tell. But I'm not holding my breath because since RSP offers the CPanel reseller accounts, they probably figure if you want to offer monthly billing then you can also offer your own support and buy into our CPanel accounts. But If I have to go that route, I'll just go elsewhere so I can get PL tech support with my CPanel reseller account.

Thanks for putting me in my little old place, buddy

BTW, don't forget, the more money you make, the more money RSP makes. Many of you tend to forget that. We are all in this together and we all profit from it. No one is here for charity. Monthly billing will increase sales, I'm sure of it. And like I said, it can (and will have to) be more expensive, that's OK.

[TylerGillen]

I hate how many of these topics become to be broken records but let me clarify once again that the monthly billing is already been planned.

There are no exact time frame for when it will be released but I would say within the next year, but the billing system architecture has to be re-built almost from the ground up for the monthly billing to happen.

[Chameleon]

Im with the masses on this one. Just leave RSP be. They'll get it done in time.

I know it'll be a big big thing for everyone, but for those who are to eager, why don't you do your own monthly billing?? Yes it means that you have to trump up more money, and spend a little more time doing the billing, but if you're getting the sales then who cares?? it's time well spent.

And once RSP bring in the monthly billing, simply switch over to their system.

It's quite simple really

Just my 0.02

[Nova-Host]

I would do the billing myself, but then I'd have to use the API, for which I have no clue how to use, since I've never used one before. And on top of that, I would also have to buy billing software for which I don't have the money for. So in short, I can't do the billing myself. Unless, of course, someone knows of a way to do the billing without having to use the API and buying rediculously expensive software, whereas the payments will go directly to your bank account instead of to paypal and whatnot. Nut if not, then I have to reply on RSP and annual billing for now. Unless, as I said, anyone knows of another fairly inexpensive way.

[J.L.H.C.]

Doing monthly billing on our own is a big risk, as if the client stop before the year ends, you are going to have big trouble...

[Programmer]

Doing monthly billing on our own is a big risk, as if the client stop before the year ends, you are going to have big trouble...

Monthly billing can be done with clients you do business with in person. Serve their site off your own hosting account without access to the control panel. My monthly billing is packaged with other services. I'm still waiting for great amounts of success on the hosting side of things - I think, I just figured it out.

[River]

any updates?

I think a monthly plan offer would increase revenue for you and the resellers. I think many hesitate when they have to start paying a one year in advance fee, even though a monthly price is less economical for them..... it's psychology.


The devs have said they're going to introduce it for years but still nothing, so my questions: Any updates?

[wjleong]

yeah,any updates?

[Nova-Host]

I thought I saw an update a couple days ago, but then I read the rest of the news pages that started with New Billing Software and saw it was for - who else - cpanel and dedicated clients only. They're giving the people that pay them to sell their products better software and whatnot, and guess what, its working (to a point).

I'd have signed up myself but cannot if only for the fact that I don't have the money to pay for it, nor do I have or use credit cards, which all but seems to be the one and only payment type available, even through paypal. So you have to get to asking, when are the free resellers going to be getting the monthly billing and the ability to resell VPS and Dedicated Servers without using the affiliation program?

To be honest, I'm beginning to become convinced that these features for free resellers aren't going to be coming as promised. We've all been patient for a few years, but still, it would be thought there would be some progress by then, right? Anyway, I will wait and see for a couple more months. After that, I think I might begin considering other options. But until then, we'll see what happens.

[Milen]

The devs have said they're going to introduce it for years but still nothing, so my questions: Any updates?

Unfortunately, the development of the monthly billing option has hit a major bump. Our monthly billing system was ready for testing, however, when we have initiated the internal tests it turned out, the UK unit of PayPal, which we use for payment processing, does not support recurring billing, making the availability of monthly billing in our back-end system essentially useless. Currently, the project is stalled.

I thought I saw an update a couple days ago, but then I read the rest of the news pages that started with New Billing Software and saw it was for - who else - cpanel and dedicated clients only. They're giving the people that pay them to sell their products better software and whatnot, and guess what, its working (to a point).

There is absolutely no relation between the new billing system for cPanel resellers and monthly billing for the clients of free resellers. Our cPanel program has always relied on billing software developed by a third party. Simply one outdated and inefficient third party billing software was replaced by a new and more efficient application.

Since cPanel is the most common commercially available web hosting control panel, a number of billing applications supporting cPanel are available. We just had to choose the right one and slightly tweak it to suit the needs of Resellers Panel, which is not as difficult and time-consuming as the development of proprietary billing software.

However, Resellers Panel web hosting software is proprietary, there are no commercial billing applications that support it and we have to rely only on our own developers for the task. The development of proprietary billing software is difficult and time-consuming and we do not have limitless resources to use for the task.

I'd have signed up myself but cannot if only for the fact that I don't have the money to pay for it, nor do I have or use credit cards, which all but seems to be the one and only payment type available, even through paypal.

Are there any globally available alternatives for online payments other than credit/debit cards, because I have not heard of any?

In the majority of the countries in the world, having a credit/debit card is a matter of choice, not availability. If you choose not to have a credit/debit card, you limit your choices for online payment to virtually none, but it is your choice and there is no reason to blame Resellers Panel for this.

After that, I think I might begin considering other options.

As far as I know, there are no free reseller programs that offer free monthly billing and do not rely on online credit\debit card payments. If you have found such a program, please, share it with us.

If you have found a better alternative to Resellers Panel, you are always welcome to take it. We cannot and would not want to force anyone to stay with Resellers Panel.

Otherwise, sorry, but it just sounds like a typical rant.

[River]

Unfortunately, the development of the monthly billing option has hit a major bump. Our monthly billing system was ready for testing, however, when we have initiated the internal tests it turned out, the UK unit of PayPal, which we use for payment processing, does not support recurring billing, making the availability of monthly billing in our back-end system essentially useless. Currently, the project is stalled.

Strange that. I live in europe and for example I pay recurring billing at hostgator with paypal.. Anyway, I hope you can solve it somehow because I think you and us resellers would earn more..